Complaints

At Newgrove Pharmacy we aim to handle complaints quickly, and efficiently.

We take all complaints seriously and we will investigate your complaint to help us improve the service we provide. Complaints can be made verbally on the phone, or can be made in writing.

How to get in touch …

Write to us:

Superintendent Pharmacist,
Newgrove Pharmacy
09-10 The Courtyard,
Buntsford Drive,
Bromsgrove,
Worcestershire,
B60 3DJ

Phone us:

01527 396 256

The individual making the complaint will receive an acknowledgement within three working days of receipt of the complaint. We will aim to resolve the complaint within the response period agreed, or provide the reasons for any delay.

About

We are an innovative and modern pharmacy serving the whole UK from our state of the art premises. You can rely on us for all your healthcare needs and support.

How to check GPhC registration

Please click the link to check the registration status of the pharmacy and the superintendent pharmacist.

For Sales & Orders:
prescriptions@newgrovepharmacy.com
01527 396 256

For General Enquiries:
enquiries@newgrovepharmacy.com
01527 396 256

Opening Hours:

Monday: 9am – 5pm
Tuesday: 9am – 5pm
Thursday: 9am – 5pm
Wednesday, Friday, Saturday & Sunday: Closed

Bank Holidays: Closed

GPhC Registration Number:
9011851

GPhC Registered Owner:
Therismos Ltd, Shoosmiths Llp, 100 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 1FH

Pharmacy Manager:
Iqra Arif (MPharm)

Superintendent Pharmacist:
Iqra Arif (GPhC 2080536)

GPhC Pharmacy Address & Prescription Supplier:
Newgrove Pharmacy
09-10 The Courtyard,
Buntsford Drive,
Bromsgrove,
Worcestershire,
B60 3DJ