How do I make a complaint?
Please do feel free to get in touch with our team if you have any problems. You can contact us via email or call us on 01527 396 256 .
Please do feel free to get in touch with our team if you have any problems. You can contact us via email or call us on 01527 396 256 .
You can reach out to us via email or call us on 01527 396 256 .
If it’s before delivery, yes. If you want to change after delivery we would have to arrange for your medicine to be brought back to the pharmacy and re-delivered, as long as it’s within the 28 days.
You will receive an email indicating that your medication is being delivered along with the tracking number.
We can provide you with a digital copy of your medical cannabis prescription, but we cannot provide you with the hard copy once your medical cannabis prescription has been filled.
Please contact the clinic to make an appointment with a specialist.
A medical cannabis prescription is valid for 28 days from the date that it is written.
No, we are not like a high street pharmacy and do not provide a walk-in service for patients. All medical cannabis prescriptions that we fulfil will be delivered to you by our courier partner.
We can deliver to any address specified by the patient made to an adult individual, who must sign for the delivery. We cannot deliver to centralised areas, such as a reception desk in an office. If you would like us to deliver to an alternative person on your behalf, this must be given as a … Where can you deliver my medical cannabis prescription to?
Once we have received your original medical cannabis prescription by post we aim to deliver your medical cannabis to you within 48 hours. We will liaise with you to arrange a delivery time that works for you.
We are an innovative and modern pharmacy serving the whole UK from our state of the art premises. You can rely on us for all your healthcare needs and support.
Please click the link to check the registration status of the pharmacy and the superintendent pharmacist.
For Sales & Orders:
prescriptions@newgrovepharmacy.com
01527 396 256
For General Enquiries:
enquiries@newgrovepharmacy.com
01527 396 256
Opening Hours:
Mon to Fri: 9am to 5pm
Important Links
GPhC Registration Number:
9011851
GPhC Registered Owner:
Therismos Ltd, Shoosmiths Llp, 100 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 1FH
Pharmacy Manager:
Naresh Rallmil (MPharm)
Superintendent Pharmacist:
Naresh Rallmil (GPhC 2071634)
GPhC Pharmacy Address & Prescription Supplier:
Newgrove Pharmacy
09-10 The Courtyard,
Buntsford Drive,
Bromsgrove,
Worcestershire,
B60 3DJ