Medical cannabis FAQs

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Have a question about your CBPM prescription, arranging your delivery, or medical cannabis in general? Take a look at our frequently asked questions (and answers) below.

If you can’t see your question on this page, please send it to us via email. A member of our team will be in touch.

About medical cannabis

Can I travel with medical cannabis?

Legislation differs around the world. Please contact the public health department of your destination country to find out what documentation is required for carrying medical cannabis. You should also contact the MHRA and Home Office in the UK to find out what documentation is necessary to take medical cannabis outside of the country.

Is medical cannabis legal?

Is medical cannabis safe?

I’m a patient – where can I find more information about medicinal cannabis?

I’m a healthcare professional – where can I find more information about medicinal cannabis?

Are there any side effects of medical cannabis?

About my prescription

How do I receive a medical cannabis prescription?

To receive a medical cannabis prescription, you must obtain a prescription by a UK doctor who is listed on the Specialist Register of the General Medical Council. You can ask your GP to refer you to a clinic that specialises in medical cannabis treatment, where a specialised doctor will be able to ensure your medical cannabis prescription is written in line with legislation.

Do I have to pay for a medical cannabis prescription?

How long will it take to get my medical cannabis prescription?

Where can you deliver my medical cannabis prescription to?

Can I collect my medical cannabis prescription from you?

How long will my medical cannabis prescription be valid for?

If my medication isn’t working for me, what should I do?

Can I have a copy of my medical cannabis prescription?

How do I know when my package has been dispatched?

Can I change my delivery address?

How can I speak to the pharmacist?

How do I make a complaint?

About

We are an innovative and modern pharmacy serving the whole UK from our state of the art premises. You can rely on us for all your healthcare needs and support.

How to check GPhC registration

Please click the link to check the registration status of the pharmacy and the superintendent pharmacist.

For Sales & Orders:
prescriptions@newgrovepharmacy.com
01527 396 256

For General Enquiries:
enquiries@newgrovepharmacy.com
01527 396 256

Opening Hours:

Mon to Fri: 9am to 12:30pm and 1pm to 5pm

GPhC Registration Number:
9011851

GPhC Registered Owner:
Therismos Ltd, Shoosmiths Llp, 100 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 1FH

Pharmacy Manager:
Naresh Rallmil (MPharm)

Superintendent Pharmacist:
Naresh Rallmil (GPhC 2071634)

GPhC Pharmacy Address & Prescription Supplier:
Newgrove Pharmacy
09-10 The Courtyard,
Buntsford Drive,
Bromsgrove,
Worcestershire,
B60 3DJ